Come and work with Coull. We help our clients make money from video content through commerce links added to content.
We are looking for self motivated individuals.
Client Service Representative
Coull is the leading Video Performance Network. Helping Merchants and Publishers drive revenues from videos.
Our customers range from SMEs to some of the world’s largest companies – , their wants & needs drive our product evolution.
We are looking for graduates, or those at a similar career stage:
• who are looking for a career in an online industry
• Who are friendly and pro-active with great communication skills
• Have attention to detail
• Are able to use their common sense
The role is:
• front line customer assistance using our customer service platform to track all customer dialogue, escalating & tracking issues and conversations to the appropriate team
• Diligent tracking activity through our CRM system
• Monitoring and responding appropriately (as directed) to social media & online mentions
• Being flexible to help out the team as necessary, helping all employees with tasks including on occasion the chief executive
We are looking for team players that will quickly be confident to demonstrate Coull in online meetings and webinars. You will be the front line and the first place our customers turn to so we want proud Coull ambassadors. Your future is very bright the right candidates could be running teams of customer service representatives in 2 years, or moved to working in another function in the business. We are flexible if you are!
Coull is populated with very successful digital executives with industry leading track records – if you want to learn from us please apply.
Salary range: £20k to £22k +£2k annual bonus.
Account Managers
Job title: Account Managers
Location: Bristol
Report to: Client Services Director
We are looking for:
• Account managers, with more than one year’s experience
• Friendly and pro-active with great communication skills
• Able to use their common sense
• Employees looking for the platform for a great online career
The role is:
• front line customer assistance using our customer service platform to track all customer dialogue, escalating & tracking issues and conversations to the appropriate team
• Diligent tracking activity through our CRM system
• Monitoring and responding appropriately (as directed) to social media & online mentions
• Demonstrating the software in online meetings and webinars
• Understand where our customers would appreciate knowledge transfer – how else could they be using the system to better effect
You will be working with some of the biggest agencies and corporates, you will be totally ingrained into what is important to their business and how best they can work with Coull. Your future is very bright the right candidates could be running teams within the business within a year or even less, depending on experience..
Coull is a young firm with aggressive, global ambitions run by professionals and backed by a very grown up VC house. This couldn’t be a more exciting time to get involved in the company that is defining the video performance landscape. We are already working with some of the biggest merchants and publishers in the world.
Great Salary, with bonus, for the right person.
Salary range: up to £35k
